[May 27, 2022] Free EXIN SIAM Foundation SIAMF Official Cert Guide PDF Download [Q13-Q33]

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[May 27, 2022] Free EXIN SIAM Foundation SIAMF Official Cert Guide PDF Download

EXIN SIAMF Official Cert Guide PDF

EXIN SIAMF Exam Syllabus Topics:

Topic	Details
Topic 1	Explain SIAM roles and responsibilities, SIAM structural elements Outline the importance of security, the associated risks and mitigations
Topic 2	Describe the importance of cultural fitand behaviors, the associated risks and mitigations Describe the process practices of integrating processes across service providers
Topic 3	Describe the measurement practices of enabling and reporting on end-to-end services Describe the people practices of managing cross functional teams
Topic 4	Describe the importance of the level of control and ownership, the associated challenges and mitigations Define the commercial challenges, the challenges with legacy contracts and their mitigations
Topic 5	Describe the technology practices of creating a tooling strategy Outline the purpose and value of a SIAM approach

NEW QUESTION 13
What is a characteristic of the layers in a SIAM ecosystem?

The service integrator is independent from the retained capabilities, even if it is internally sourced.

The service integrator layer cannot be provided by the customer organization.

The service providers cannot be part of the customer organization.

The service provider layer is where end-to-end service governance, assurance and coordination is performed.

NEW QUESTION 14
An important DevOps concept is the incremental of new functionality, followed by user feedback before the next increment.
In a SIAM ecosystem, what should be put in place specifically to support this DevOps concept?

automated test suites for the end-to-end service

integrated change advisory board

removal of waste from the process

trust the service providers and empower them to deliver their services without interference

NEW QUESTION 15
What is a disadvantage of the hybrid service integrator structure?

Thecustomer can inadvertently develop a long term dependency on the service integration partner.

The customer can revert to an internally sourced solution if the service integration partner fails to live up to expectations.

The high level of dependencyon the service integrator adds risks to continuity.

The service integrator might be perceived to be biased, even if this is not the case.

NEW QUESTION 16
In the SIAM structure that uses a leadsupplier as the service integrator, who has the contractual relationship with the external service providers?

customer organization

lead supplier

prime vendor

service integrator

NEW QUESTION 17
What is an objective of the Discovery and Strategy stage of theSIAM roadmap?

complete the design of the SIAM model

establish the SIAM transition project

put in place and in use the new SIAM model

obtain full approval of the SIAM model

NEW QUESTION 18
When an incident occurs,what approach should a service provider adopt in order to overcome the challenges of cross-functional teams?

argue first, fix later

fix first, argue later

Ishikawa approach

Root-cause analysis

NEW QUESTION 19
A customer organization has an internally sourcedservice integrator.
What is a responsibility of the customer organization’s retained capabilities?

defining the roadmap for technology, data, and applications

managing end-to-end performance of the service providers

performing day to day management of service provision

providing service communications

NEW QUESTION 20
What generally results from a lack of trust between the customer organization and the service integrator?

customer organization access to data may be reduced

duplication of roles and activities and micro-management

reduction in the successful deployment of service patches and releases

SIAM transition measures of success are not understood

Explanation/Reference:

NEW QUESTION 21
What is an activity of the Plan and Build stage of the SIAM roadmap?

appoint service providers

define the strategic objectives

performance management and improvement

selecting the implementation approach

NEW QUESTION 22
Which practice provides a way to structure data and information from service measurement, to support the practice for enabling and reporting on end-to-end services?

apply agile thinking

create a reporting framework

use qualitative and quantitative measures

NEW QUESTION 23
What is an objective of the Discovery and Strategy stage of the SIAM roadmap?

appoint the service integrator and provider

establish a governance framework

manage day to day service delivery

manage processes, teams, and tools

Explanation/Reference:

NEW QUESTION 24
What is a mitigation for the risk of ineffective data segregation?

designing and implementing end-to-end security management

documenting the expected benefits

implementing clear policies for data, tooling and processes

regularly reviewing reports to confirm they are still fit for purpose

NEW QUESTION 25
A service provider wants to deploy a change that will affect the end-to-end service.
Who is responsiblefor confirming that the change has been evaluated for risk?

change management forum

integrated change advisory board

service owner

service provider

NEW QUESTION 26
What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?

appoint the service integrator

produce the outline business case

ongoing organizational change management

operate governance structures

NEW QUESTION 27
What is a practice associated with creating a tooling strategy?

ease of adding and removing business requirements

ease of adding and removing data dictionaries

ease of adding and removing service providers

ease of adding and removing SLA’s

NEW QUESTION 28
During what stage of the SIAM roadmap should the customer organization first consider how it will balance the level of control it wants to have or delegate to the service integrator?

Discovery and Strategy

Implement

Plan and Build

Run and Improve

NEW QUESTION 29
How can ISO/IEC 20000 best be used during the execution of a SIAM roadmap?

as the SIAM model

as the standard for prospective service providers

as means creating a collaborative culture for SIAM ecosystems

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