Updated May-2023 Pass C_C4H225_12 Exam - Real Practice Test Questions [Q37-Q57]

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Updated May-2023 Pass C_C4H225_12 Exam – Real Practice Test Questions

Download Free SAP C_C4H225_12 Real Exam Questions

Q37. You want to import sales data into Smart Insight on a regular basis. What is the recommended frequency?

Real-time

Weekly

Hourly

Daily

Q38. What is the purpose of relational data?

To improve personalization and segmentation

To automate multi-channel marketing programs

To display SAP Emarsys Customer Engagement recommendations

To add new products to SAP Emarsys Customer Engagement

Q39. You want to prevent a specific coffee brand, “GALLO”, from being recommended on your website, although it will still be available to purchase. How can you do this?

Set available to false in product catalog for all products the brand.

Use command ([‘exclude’, ‘brand’, ‘is’, ‘ALL’]) on all pages.

Use command ([‘include’, ‘brand’, ‘is’, ‘GALLO’]) when requesting recommendations on coffee product’s pages.

Use command ([‘exclude’, ‘brand’, ‘is’, ‘GALLO’]) when requesting recommendations on coffee products’ pages.

Q40. In your test campaign, only 50% of push messages are delivered. The error message states “Invalid push token”. What do you do?

Add iOS and Android platform-specific values for your messages.

Check your segmentation criteria and only include push-enabled users.

Create a silent push message.

Check the SDK version in your app.

Q41. How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?

Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100

Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum

Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15

Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer

Q42. Where can you check the average purchase details of a contact?

Content > Predict Dashboard > Data Sources > Live Validator

Search > Search by email address > Edit Contact > Unified Customer Profile

Analytics > Customer Lifecycle > Customer Lifecycle

Contacts > Segments > Edit Segment > Display Contacts > Edit Contact > Unified Customer Profile

Q43. You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts?

Use date of birth.

Use email address.

Use first name and last name.

Use an external ID.

Use an SAP Emarsys Customer Engagement internal ID.

Q44. Which database cannot be used for campaign personalization in SAP Emarsys Customer Engagement?

Amazon Redshift

Microsoft SQL Server

MySQL

Google BigQuery

Q45. You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

Analytics > Customer Lifecycle

Analytics > Revenue Analytics

Contacts > Combined Segments

Management > Smart Insight Settings

Q46. Sarah left a product in her cart on your website. You’d like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?

Web Extend event

Wishlist event

Product catalog update

Mobile event

Q47. For which platforms does SAP Emarsys Customer Engagement provide a standard connector?

Magento

BigCommerce

Shopify

WooCommerce

Q48. How are List-unsubscribes generated?

A recipient opts out by using the Unsubscribe link in the email header.

A recipient opts out by using the List-unsubscribe button at the top of the email client.

A recipient opts out by using the Unsubscribe link in the email footer.

A recipient changes his or her newsletter information in the account profile.

Q49. What actions can an account owner perform on the Security Settings page?

Define the permitted email domains.

Set up IP access control.

Deactivate users.

Create external events.

Q50. When the frequency cap is activated, which email types count toward the cap?

All email opened will add to the frequency count for each contact.

All email types will add to the frequency count for each contact.

All email types except transactional will add to the frequency count for each contact.

Event-triggered (transactional) will add to the frequency count for each contact.

Q51. You are about to create your monthly email report and you want to see revenue results of two different campaigns next to each other. Where can you create this report?

Analytics > Trends > Revenue Analytics

Analytics > Trends > Comparison

Analytics > Trends > Revenue

Analytics > Trends > Trend Reporting

Q52. You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts.
You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing?

The opt-in field was not set to TRUE.

The Database Growth widget only shows auto-imported contacts.

The update takes at least 24 hours to show in the widget.

Too many new contacts were uploaded at the same time.

Q53. How does the IP access control functionality work?

Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other IPs are fully restricted.

Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. All other IPs are fully restricted.

Users logging in from one of the IP addresses from an allowlist can log in using the registered phone number only. All other users will need to confirm their identity via user name, password, and two-step authentication.

Users logging in from one of the IP addresses from an allowlist can log in with their user name and password only. Users logging in from all other IP addresses must confirm their identity via two- step authentication.

Q54. Which of the following apply to the msrp field in the product data file?

It is the original price of the product.

The currency is not included.

The comma (,) is always used as the decimal mark.

It is a mandatory field.

The msrp value must be higher than the price for it to appear in the recommendation.

Q55. You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply?

Do not use field values longer than 32 KB.

Always use UTF-8 encoding.

Do not use more than 128 columns.

When a field does not have a value, leave it empty.

Q56. The Health Check dashboard shows a web behavior error and a data source consistency error. Where you can find more information?

Predict Recommendations widget

Inspector bookmarklet

Database Growth widget

Predict Data Sources page

Q57. You are trying to send a testmail, but the following error message appears: “Unable to launch mailing because some mandatory fields are empty or invalid. Please check all mandatory fields and try again.” What could be causing this error?

From (name) and From (email address)

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