Nov-2023 Get Totally Free Updates on ITIL-Foundation Dumps PDF Questions [Q57-Q76]

NO.57 Which of the following is NOT one of the five individual aspects of service design?

NO.58 Which statements about best practice is MOST correct?

NO.59 Which service lifecycle stage supports the creation of a portfolio of quantified services?

NO.60 Which one of the following provides the CORRECT list of processes within the service operation stage of the service lifecycle?

NO.61 What is the name of the group that should review changes that must be implemented faster than the normal change process?

NO.62 Which role is responsible for sponsoring, designing and change managing a process and its metrics?

NO.63 In which core ITIL publication can you find detailed descriptions of service catalogue management, information security management, and supplier management?

NO.64 Which of the following statements BEST describes the aims of release and deployment management?

NO.65 Which is a responsibility of a customer within the service level management process?

NO.66 Which process has the purpose to ensure that, by managing the risks which could seriously affect IT services, the IT service provider can always provide minimum agreed business-related service levels?

NO.67 Which of the following statements about standard changes are CORRECT?
1. The approach is pre-authorized
2. The risk is usually low and well understood
3. Details of the change will be recorded
4. Some standard changes will be triggered by the request fulfillment process

NO.68 Which of the following is an objective of business relationship management?

NO.69 Which is the CORRECT activity to carry out the “How do we get there” phase of the Continual Service Improvement approach?

NO.70 Which of the following would be examined by a major problem review?
1. Things that were done correctly
2. Things that were done incorrectly
3. How to prevent recurrence
4. What could be done better in the future

NO.71 What BEST describes the value of service operation to the business?

NO.72 What is a service delivered between two business units in the same organization known as?

NO.73 How many people should be accountable for a process as defined in the RACI model?

NO.74 Which is an objective of the design coordination process?

NO.75 Which of the following statements about service asset and configuration management is/are CORRECT?
1. A configuration item (CI) can exist as part of any number of other CIs at the same time
2. Choosing which CIs to record will depend on the level of control an organization wishes to exert

NO.76 Which statement about the known error database (KEDB. is