[Q18-Q39] Full 700-805 Practice Test and 100 unique questions with explanations waiting just for you!

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Full 700-805 Practice Test and 100 unique questions with explanations waiting just for you!

Cisco Specialist Dumps 700-805 Exam for Full Questions – Exam Study Guide

Q18. Which task must a Renewals Manager perform early in the renewal process?

risk assessment

risk mitigation

terms negotiation

review new opportunities

Q19. Which three financial metrics are critical in measuring subscription renewals? (Choose three.)

Annual Recurring Revenue (ARR)

Annualized Order Value (AOV)

Net New Sales

Training costs

Renewal Rate

Uptime

Q20. During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?

deal strategy

billing

proposal build

quote delivery

Q21. AtT-90, the Renewals Manager notices that the customer’s software adoption rate is low. What approach should the Renewals Manager adopt?

Assume product management has delayed a feature release.

No action; service delivery will solve.

Create a mitigation plan.

Escalate to executive stakeholder immediately.

Q22. What should be the key driver for the Renewals Manager’s decisions and recommendations during the Renewals process?

pricing and contract negotiation

upsell and cross-sell opportunities

customer business requirements

market and industry trends

Q23. Which critical task must be performed during the Qualification phase?

validate customer inventory

develop a Success Plan

quote delivery

Renewal Plan development

According to the Cisco website1, one of the critical tasks during the Qualification phase is to validate customer inventory, which includes:
* Reviewing the Available to Renew (ATR) report and identifying any discrepancies or missing items
* Confirming the accuracy of the contract end dates, product IDs, serial numbers, and quantities
* Updating the ATR report with any changes or corrections

Q24. What support should an RM take from the CSM?

Communicate new greenfield opportunities.

Communicate value and the impact of Cisco solutions.

Book customer-service briefings.

Oversee the closure of contracts.

* Communicate value and the impact of Cisco solutions to the customer
* Help the customer achieve their desired outcomes and realize the full potential of their investment
* Provide feedback and insights on customer health, satisfaction, and adoption

Q25. A customer has many a la carte Enterprise Networking licenses and many Webex users. The customer wants to grow both groups and needs a compelling and simplified proposal. Which Cisco offer should be suggested to the customer?

provide a discount for Enterprise Networking and Webex licenses

propose to migrate to a perpetual model

prepare a partner-branded managed service deal

position an Enterprise Agreement

Q26. What support should an RM take from the CSM?

Communicate new greenfield opportunities.

Communicate value and the impact of Cisco solutions.

Book customer-service briefings.

Oversee the closure of contracts.

Communicate value and the impact of Cisco solutions to the customer
Help the customer achieve their desired outcomes and realize the full potential of their investment Provide feedback and insights on customer health, satisfaction, and adoption

Q27. Which key benefit is included in the Cisco Services Partner Program (CSPP)?

offers access to a comprehensive service portfolio, allowing partners to address diverse customer needs

provides discounted software licensing to partners.

guarantees profitability to partners regardless of their performance.

provides partners with a predetermined customer base

Q28. Which service offering assists the customer in preparing for emerging industry trends?

Training

Trending Technical

Advisory

Managed

Q29. Which statement is the most accurate description of the Health Index?

a tool for service providers to determine what stage of the lifecycle to offering training solutions

an ongoing measurement of customer sentiment

a measurement tool for resolving specific product quality issues and adoption barriers

an ongoing measurement of several key customer health indicators

Q30. Which group of products are enterprise networking products?

Routing,Switching,Access Points

Salesforce,Box,AWS

Iwan,Viptela,Meraki

WAN,LAN,Wireless

Q31. What is the ideal licensing option?

Standby License

Smart License

Classic PAK

Right to Use

Q32. What is the role of a Renewals Manager in a Customer Success Plan?

The Renewals Manager is a reactive resource to administrate the renewal process.

The Renewals Manager is a salesperson acting only when a Customer Success Plan is created.

The Renewals Manager collaborates proactively with Sales and the CSM to renew all recurring offers.

The Renewals Manager is an administrative role acting on the insight provided by financial tools.

Q33. Which architecture addresses customer needs for voice, video, and data?

Security

Data Center

Collaboration

Enterprise networking

The architecture that addresses customer needs for voice, video, and data is C. Collaboration. Collaboration is one of the four main architectures that Cisco offers to its customers and partners, along with Security, Data Center, and Enterprise Networking. Collaboration is the architecture that enables people to communicate and work together effectively across different locations, devices, and applications. It includes solutions for voice over IP (VoIP), video conferencing, unified communications, contact center, webex meetings, and more. Collaboration helps customers and partners improve productivity, efficiency, innovation, and customer satisfaction.

Q34. Which critical task must be performed during the qualification phase?

Renewal plan development

Validate customer inventory

Quote delivery

Develop a success plan

Q35. Which statement best describes the Success Plan?

a document capturing a comprehensive view of all customer health scores

a tool for report ng actions to management

a shareable document that captures all account activities

the blueprint for account teams to achieve customer success

Q36. Which service offering helps define the IT vision and strategy of the customer?

optimization

support

training

advisory

According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:
* IT strategy and planning
* Business and technology alignment
* IT governance and operating models
* IT transformation and innovation
* IT performance and optimization
References: 1: Services – Cisco

Q37. Which statement best describes an Accelerator?

An on-call service for customer support

A one-on-one deep dive on network issues

A one-on-one coaching engagement covering specific use cases

A hosted one-to-many educational webinar with live expert Q and A

Q38. What support should an RM take from the CSM?

Communicate new greenfield opportunities.

Communicate value and the impact of Cisco solutions.

Book customer-service briefings.

Oversee the closure of contracts.

Q39. What is the main purpose of CCW-R?

to factor customer ATR, up sell and attrition

to allow customers and partners to download renewal data

to allow customers and partner store new software subscriptions and service contracts from one tool

to capture partner and customer bill ng preferences

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Cisco 700-805 exam is a 60-minute exam that consists of 40-60 questions. The questions are multiple-choice and are designed to test the candidate’s knowledge of Cisco products and services, as well as their ability to manage renewals. 700-805 exam covers topics such as contract management, pricing negotiation, customer satisfaction, and Cisco product and service knowledge.

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