2022 Latest NAHQ CPHQ Real Exam Dumps PDF [Q16-Q34]

Q16. The primary benefit of adopting a countrywide or global uniform set of discharge data is to:

Q17. Case-mix adjustment accounts for the different types of patients in institutions. Adjustment should be considered
when hospital survey results are being released to the public. The characteristics commonly associated with the
patient reports on quality of care are all of the following EXCEPT:

Q18. Knowledge about _______ is crucial to making valid judgments about quality of care using either process or outcome measures. If we know that a given clinical intervention was undertaken in circumstances that match those, under which the intervention has been shown to be efficacious, we can be confident, that the care was appropriate and, to the extent of good quality.

Q19. Continuous variable measures and rate-based measures are the further categories of:

Q20. Generally, medical record review and prospective data collection are considered the most time-intensive and expensive ways to collect information.
Many reserve these methods for highly specialized improvement projects or use them to answer questions that have:

Q21. Baldrige’s scoring system is based on a __________point scale. Each of seven criteria is assigned maximum value
ranging from 85 to 450 maximum points.

Q22. All the evaluations of quality of care can be classified in terms of one three aspects of care giving they measure.
Which of the following is/are NOT out of these measures?

Q23. Juran Trilogy includes all the following sub-points under the major heading of quality planning EXCEPT:

Q24. Once collected, performance measurement data require interpretation and analysis if they are to be used to improve the processes and outcomes of healthcare. Data can be used to compare:

Q25. Which of the following are hardware components that would be included in a computerized management information
system?

Q26. All of the following are characteristics of probability sampling EXCEPT:

Q27. Quality circles are groups of five to ten employees, with management support, who meet to solve problems and
implement new procedures. The aim/s of quality circle activities is/are:

Q28. This example shows the relationship between:

Q29. In the 1970s, Deming developed his 14 points for western Management in response to requests from U.S.
managers for the secret to the radical improvement that Japanese companies were achieving in a number of industries. As part of his “system of profound knowledge,” Deming promoted that “around 15% of poor quality was because of workers, and the rest of 85% was due to bad management, improper systems and processes.” The “system” is based on parts.
Which of the following is/are NOT out of those parts?

Q30. _______________ is based on a simple principle-statistical probability. In other words, within a known population of
size n, there will be a fixed probability of selecting any single element.

Q31. In general, as the amounts spent on providing services for a particular condition grow, diminishing returns set in
meaning that each unit of expenditure yield ever-smaller benefits until a point where ________________.

Q32. There is an art to constructing patient satisfaction surveys that produce valid, reliable, and relevant information.
Likewise, survey validation itself is a time-consuming and complex undertaking. A quality improvement team can:

Q33. There are many different control charts. However, it its initial efforts, the average facility can manage with only four.
Which of the following is/are NOT out of those?

Q34. All patients who have been selected to provide feedback should have an equal opportunity to respond. Any situation
that makes certain patients less likely to be included in a sample leads to bias. Survey vendors also can minimize
sampling bias through: