[Jan-2024] Pass SAP C_FSM_2211 Exam in First Attempt Guaranteed! [Q32-Q49]

5/5 - (1 vote)

[Jan-2024] Pass SAP C_FSM_2211 Exam in First Attempt Guaranteed!

Full C_FSM_2211 Practice Test and 126 unique questions with explanations waiting just for you, get it now!

Q32. What statements are correct regarding company types? Choose the correct answer.

Usage of ERP Master data in ERP scenario

Reserved material as organization of parts for a particular activity and reservation of stock

Inventory Management can be used in standalone scenarios

Define value mapping for product types

Q33. In the overview of Smartform Templates, which fields can be used for both Sorting and Filtering? Note: There are 2 correct answers to this question.

Description

State

Revision

Language

Q34. What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

Condition

Notification

Frequency

Order

Q35. For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

Customer feedback management

Mobile service execution

Workforce management

Ticket and case creation

Q36. What are the components of a trigger in a business rule? Note: There are 3 correct answers to this question.

Execution count

Variables

Action

Conditions

Event

Q37. Where can service workflow steps be used in SAP Field Service Management?

In customer self-service when submitting a self-service request

In the Web application when planning a service

In the mobile application when executing an activity

In SAP Crowd Service when dispatching a service call

Q38. Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

Define service workflows.

Edit Smartform templates.

Maintain session configuration.

Perform system monitoring.

Q39. You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?

The equipment does NOT have Moment-Sets.

The equipment does NOT have an external ID.

The equipment is reported as Operational.

The equipment has NO previous history.

Q40. How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.

Manually in the Web Application with in the master data

Automatically when submitting a new service call from the Self-Service Portal

Manually in Web Application within Planning and dispatching

Automatically Via the cloud connector from an SAP ERP On-premise system

Automatically via the cloud connector from an SAP CRM on-premise system

Q41. In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

High touch

E-mail interaction

No touch

Video chat

Q42. How can you filter equipment records in the Master Data module? Note: There are 2 correct answers to this question.

By group

By skill

By territory

By type

Q43. Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

EXPENSE

MILEAGE

WORKTIME

ACTIVITY

Q44. Which statement best describes the possibility to export offline data from the mobile app?

Offline data can be exported as soon as you have access to the mobile app.

Offline data can be exported from the mobile app with administrator authorization.

Offline data remains encrypted on the device and CANNOT be exported from the mobile app.

Offline data can be exported from the mobile app with technician authorization.

Q45. You are a consultant who needs to explain the Reserved Material feature of SAP Field Service Management to a customer. Which statements can you use to describe the capabilities of reserved material? Note: There are 2 correct answers to this question.

You can approve consumed reserved materials in the Time and Material journal.

The system will update the inventory count of reserved materials in a standalone scenario.

You can plan and reserve materials in both the Web and mobile applications.

A planner can create service calls with reserved materials from an integrated ERP system.

Q46. Which SAP Analytics Cloud stories are available to d There are 2 correct answers to this question.

Field Service Performance Dashboard

Field Service Checkout Report

Field Service Smartforms and Feedback

Field Service Capacity Overview

Q47. Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

Text Input, Picker, Series, Attachment

Text Input, Picker, Status, Series

Picker, Status, Series, Number Input

Text Input, Description, Picker, Status

Text Input, Status, Series, Formula

Q48. What are the approval statuses in Time & Material journal? Note: There are 3 correct answers to this question.

Pending

Accepted

Declined

Approved

Revoked

Q49. What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.

Check the list of the existing known limitations.

Ensure that the SAP Field Service Management system version is supported.

Enter value list mappings for product types.

Validate the RFC destination and IDoc setup.

Maintain code list mappings for service call types.

Loading …