Verified ARC-801 dumps Q&As – 100% Pass from TestKingFree [Q60-Q77]

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Verified ARC-801 dumps Q&As – 100% Pass from TestKingFree

Pass ARC-801 Exam in First Attempt Guaranteed 2024 Dumps!

NEW QUESTION 60
During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out to support UC. The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

Give users a way to raise support tickets for new features they do not understand.

Give users the ability to opt-out of any new feature they dislike.

Fully document all customizations added to the system.

Communicate and train users on new features.

Ensure development, training, and production environments are in place.

NEW QUESTION 61
Different teams at Universal Containers (UC) are experiencing challenges using their existing tools. The Sales team can only access their application from the office, the Marketing team has to manually import leads coming from the website into their campaign tool, and the Support team lacks a communication history repository between email, social networks, and calls. The website was developed by the IT team, and the Legal team is responsible for the Consent Management Platform used to meet GDPR requirements.
UC wants to improve its relationship with customers, so a digital redesign program is starting with the goal of moving to Salesforce solutions.
Which three steps are necessary to set up a program roadmap?
Choose 3 answers

Identify the high-level workload capacity and planning of the IT and Legal teams.

Prioritize the transformation of activities involving the least development.

Create project plans for each of the projects that will be on the roadmap.

Prioritize the transformation of activities related to customers’ interactions.

Explain how the program contributes to the business’s goals.

NEW QUESTION 62
Universal Containers is currently utilizing B2B Commerce Cloud, Service Cloud, and Field Service for its Sales teams, call center, and Field Service teams. The Field Service team would like to havevisibility of Commerce Cloud data because customers in the held will often ask about sales order details.
What should the Solution Architect recommend to give this kind of data access?

Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.

Create a new profile that grants access to the Order and Order Item object and assign it to the Field Service users.

Give Commerce Cloud license to the Field Service team to view Order and OrderItem data.

Give Sales Cloud license to the Field Service team to view Order and Order Item data.

NEW QUESTION 63
Northern Trail Outfitters (NTO) is in the middle of the buildout of Marketing Cloud Account Engagement and Sales Cloud. NTO has multiple business units, and each business unit has different access to lead and contact records. NTO wants to see how marketing data Sharing Rules are working across different business units to ensure that different business units can only see lead or contact records for their business unit.
What should a Solution Architect demo to the Marketing team to show that the different business units are connected correctly?

Create a report in 626 Marketing Analytics to show the different business units and the total leads and contacts in each business unit.

Send test emails from Marketing Cloud Account Engagement to the same Iist of leads and contacts to show each lead or contact receiving emails from the various business units.

It’s not possible to have sandboxes with Marketing Cloud Account Engagement, and the Solution Architect will need to demo this with a Salesforce Sandbox fixed to a live Marketing Cloud Account Engagement environment.

Create a dynamic list m multiple business units with the same rules, and show the total leads and contacts m the list per business unit.

NEW QUESTION 64
Universal Containers (UC) is about to complete an initial planning of a complex solution involving multiple customer personas. UC wants to ensure it has a comprehensive understanding of whatkinds of business outcomes the customers want to achieve before presenting them a solution.
Which method of discovery should a Solution Architect suggest to UC?

Third-party research from well-known organizations

Jobs To Be Done Framework

Comprehensive Surveys to End Customers

User Stories Creation with End Customers

NEW QUESTION 65
Universal Containers (UC) is about to start a massive digital transformation project across multiple service channels. UC plans on using Service Cloud, Omni-Channel, chatbots, Knowledge, and Einstein AI throughout all the service capabilities. Before discovery can start, the key stakeholder would like to see the automated chat capabilities in action. They currently use a third-party Knowledge Base and are wondering what is the value of it over Salesforce Knowledge. They believe it will be chatbots but they are unsure.
What is one of the key benefits the Solution Architect should address within the context of the demo?

Demo how the chatbot can provide a response to a customer’s request by bringing together content from Knowledge articles.

Demo how the chatbot can anticipate the responses of the customer before they make it, and generate Knowledge article responses based on what they have bought.

Demo how the chatbot can utilize Knowledge within it to deflect customer issues before a case is created.

Demo how a human being can have a real conversation with an Einstein Al-driven chatbot.

NEW QUESTION 66
Universal Containers (UC) is in the process of identifying if Revenue Cloud will work for its business processes. UC has already implemented Sales Cloud, which includes complex steps and checklists that are orchestrated based on changes made to an Opportunity. Based on the current Sales Cloud implementation, UC has concerns about how Revenue Cloud will interact with its current customizations on the Opportunity object and if it will be difficult to customize the solution in the future.
Which design approach should a Solution Architect recommend to mitigate concerns about custom processes on any single object?

Use an event-driven design to separate automations that could run asynchronously from the save cycle with a third-party tool like Heroku.

Migrate automations from Process Builder to a single flow that is triggered by record updates, using only the “After Save” context so that all operations can be organized in a single flow.

Leave the orchestration of the automation to Process Builder, but invoke autolaunched flows from Process Builder so that the actual operations run in flows.

Migrate automations from Process Builder to flows triggered by record updates, organizing operations in separate flows for the “Before Save” and “After Save” contexts.

NEW QUESTION 67
Universal Containers (UC) uses Marketing Cloud and recently added Sales Cloud to manage its business activities, as well as B2B Commerce to redesign its website. Today, a lead is created each time a customer leaves the site without finalizing their purchase. The number of leads created is increasing and representatives can no longer meet their callback deadlines.
With the new website, UC wants to increase the number of finalized sales and offer similar products to customers while reducing the Sales team’s workload. Sales representatives should only call back customers if there is an upsell or cross-sell opportunity.
Which three recommendations should a Solution Architect make to meet these needs’ Choose 3 answers

Create an opportunity when a customer clicks a cross-sell or upsell email link.

Send automated emails in Sales Cloud with discounted offers to customers who abandoned their cart.

Set up lead nurturing with Marketing Cloud and automate emails through journeys.

Stop creating leads in Sales Cloud for abandoned carts.

Put all leads from the abandoned carts in a queue.

NEW QUESTION 68
Universal Containers (UC) is adding to its existing Salesforce implementation and currently uses Saks Cloud and Service Cloud. UC is looking to add Salesforce Field Service and Experience Cloud to allow its third-party contractors easier access to the data they need and to provide its customers a way to self-service.
UC has expressed interest m allowing its customers to be able to self-schedule maintenance work on their Assets. UC wants a solution to display scheduling options for the next month to its customers.
What should a Solution Architect consider m a potential solution?

Lightning Web Components Calendar Module

Appointment-Assistant Self Service Scheduling

Salesforce Scheduler

Standard Salesforce Asset Calendar

NEW QUESTION 69
Universal Containers (UC) is currently utilizingSalesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will oftenask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

Generate a new permission set that grants access to the Order object andassign it to the field service users.

Generate a new profile that grants access to the Order object and assign it to the field service users.

Provide the field service team with CPQ licenses to view Order data.

Provide the field service team witha Sales Cloud license to view Order data.

NEW QUESTION 70
Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to create dashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

Sales Cloud license

Service Cloud license

Partner Community license

Customer Community Plus license

NEW QUESTION 71
Universal Containers (UC) is currently utilizing Salesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will often ask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

Generate a new permission set that grants access to the Order object and assign it to the field service users.

Generate a new profile that grants access to the Order object and assign it to the field service users.

Provide the field service team with CPQ licenses to view Order data.

Provide the field service team with a Sales Cloud license to view Order data.

NEW QUESTION 72
GG3 has gone live with a B2B multi-cloud solution and plans to add more functionality over time. The company has a team of system administrators who each focus on a specific cloud and area of functionality. GG3 has decided to use an Org-Based deployment approach. It wants to protect the investment made and set the team up for success in the future.
What should a Solution Architect recommend as a best practice to put checks in place for decisions on changes moving forward?

Engage Salesforce services to manage all governance and represent as the Steering Committee.

Budget for a Governance and Monitoring structure that includes a communications plan and project methodology for the following year.

Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.

Engage a third-party company to manage all governance and represent as the Steering Committee.

NEW QUESTION 73
Universal Containers (UC) is implementing a SalesforceB2B multi-cloud project with large volumes of data and daily transactions from multiple third-party systems via multiple integrations. UC is looking at transactions of more than 1 million records a week and, in higher seasons, 10 million records a week. UC has made the decision to get a full copy sandbox to use to test all of its third-party integrations across its multiple clouds. UC has also invested in MuleSoft and the Anypoint Platform as the single enterprise service bus for all of the third-party data going into Salesforce.
Which type of performance testing should a Solution Architect recommend for testing data at scale on this project?

Perform API load test against the full copy sandbox before go live.

Perform unit testing against the full copysandbox codebase before go live in production.

Perform page load testing against production after go live.

Perform API load test against the partial copy sandbox before go live.

NEW QUESTION 74
AC Computers is getting ready to go live with automated subscription invoicing using Sales Cloud and Revenue Cloud. AC Computers’ primary goal is to retire its homegrown system used for manual invoicing and migrate any outstanding bookings. The company wants to make sure there is little disruption to a customer’s current invoicing schedule when it goes live with Salesforce Billing and retires the existing system.
Which three recommendations should a Solution Architect make to reduce customer impact?
Choose 3 answers

Migrate all historical payment methods from the homegrown system.

Utilize the standard user adoption reports and dashboards to track invoice data.

Provide training and enablement for end users and admins prior to go live.

Compare invoices as produced in both systems to ensure customer invokes are as expected.

Create a release and change management process to incorporate feedback and fix issues.

NEW QUESTION 75
Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In its first Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of … to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.
As part of its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One of the mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.
Which two suggestions should a Solution Architect recommend as a starting point to meet NTO’s need of effectively integrating both applications together?
Choose 2 answers

Use MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.

Recommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.

Harmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.

Implement an external master Pricing database that can be carted by both ecommerce and CPQ.

NEW QUESTION 76
Universal Containers (UC) uses Marketing Cloud and recently added Sales Cloud to manage its business activities, as well as B2B Commerce to redesign its website. Today, a lead is created each time a customer leaves the site without finalizing their purchase. The number of leads created is increasing and representatives can no longer meet their callback deadlines.
With the new website, UC wants to increase the number of finalized sales and offer similar products to customers while reducing the Sales team’s workload. Sales representatives should only call back customers if there is an upsell or cross-sell opportunity.
Which three recommendations should a Solution Architect make to meet these needs’ Choose 3 answers

Createan opportunity when a customer clicks a cross-sell or upsell email link.

Send automated emails in Sales Cloud with discounted offers to customers who abandoned their cart.

Set up lead nurturing with Marketing Cloud and automate emails through journeys.

Stop creating leads in Sales Cloud for abandoned carts.

Put all leads from the abandoned carts in a queue.

NEW QUESTION 77
Northern Trail Outfitters (NTO) has a requirement to implement an Experience Cloud solution to allow its partners to log and view cases they have submitted, as well as track their opportunities. As part of the solution, NTO wants to be able to createdashboards that its partners can view within the community.
Which Experience Cloud license should the Solution Architect recommend?

Sales Cloud license

Service Cloud license

Partner Community license

Customer Community Plus license

To prepare for the Salesforce ARC-801 Certification Exam, candidates should have experience with Salesforce B2B multi-cloud solutions and should have a strong understanding of Salesforce platform capabilities. Salesforce offers a range of training courses and resources to help candidates prepare for the exam, including online courses, study guides, and practice exams.

Salesforce ARC-801 (Design and Implement B2B Multi-Cloud Solutions) Certification Exam is an advanced-level certification exam designed for professionals who want to demonstrate their expertise in designing and implementing B2B multi-cloud solutions using Salesforce technologies. ARC-801 exam evaluates the candidates’ knowledge and skills in various areas such as cloud computing, B2B integrations, Salesforce products, and platforms, among others. Passing ARC-801 exam demonstrates that the candidate has the necessary expertise to design and implement complex B2B multi-cloud solutions using Salesforce technologies, making them valuable assets to their organizations.

ARC-801 Dumps Full Questions – Exam Study Guide: https://www.testkingfree.com/Salesforce/ARC-801-practice-exam-dumps.html